Shipping Policy

At GenZ Mart, we offer nationwide delivery across Pakistan.

Shipping Charges

Shipping is FREE on all orders unless otherwise stated at checkout.

Estimated Delivery Time

Karachi

Orders are generally delivered within 1–2 days.

Other Cities in Pakistan

Orders are generally delivered within 4–5 days.

Delivery times are estimates and may vary depending on the destination, courier operations, weather conditions, public holidays, or other circumstances beyond our control.

Courier Partners

We work with multiple courier companies, including:

• TCS

• Leopards

• PostEx

• M&P

• Trax

• iDeliver

The courier used for your order may vary depending on the destination city and the courier's delivery performance or availability in that area.

Order Processing

Orders are processed after they are successfully placed. For COD orders, we may contact you through WhatsApp or phone to confirm your order before dispatch.

Delivery Address

Customers are responsible for providing accurate and complete delivery information, including:

• Full name

• Complete address

• City

• Active phone number

Incorrect or incomplete information may cause delivery delays or unsuccessful delivery attempts.

Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to courier operations, weather, public holidays, incorrect address information, or other circumstances outside GenZ Mart's control.

Contact Us

For questions regarding your shipment or delivery, contact us:

WhatsApp: 03470679527
Email: genzmart.site@gmail.com